kiran dvk

Junior Executive - Customer Support

Genisys Information Systems India Pvt Ltd•  October 2024 - Present•  Bengaluru

- Collected and processed orders from dealers, ensuring accuracy in product selection and quantity. Assigned and communicated unique order IDs to dealers promptly, enabling them to track their orders effectively. Maintained clear and professional communication with dealers throughout the ordering process, updating them on the status and any changes. Documented all orders and order IDs in the system, ensuring organized records for seamless follow-up and order tracking.