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Ankit Kumar

India

@kankit96

SME at Amazon

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Sql

Certifications

kankit96 has not earned any certificates yet.

Work Experience

  • Senior Process Associate

    Amazon•  December 2020 - Present

    1. Perform ambiguous mappings that are investigative in nature, through process expertise and analytical skills. 2. Assist in framing simplified SOPs for ambiguous mappings 3. Act as an SME to resolve mapping related queries of the team. 4. Interpret competitor behavior and translate them into automation opportunities. 5. Evaluate proposed/existing SOPs for process improvement and standardization. 6. Training of New Associates. 7. Ticket Management, meeting SLA's and carry out tactical issue-based communication with internal stakeholders. 8. Create Ad Hoc Operational reports, status updates on a need basis and communicate same to senior leadership.

  • Process Associate

    Amazon•  October 2017 - November 2019

    1.Responsible for delivering competitive pricing for India Marketplace. 2. Meet and/or exceed set productivity and accuracy targets. 3. Follow SOP's and provide inputs for improvement of the same.

Education

  • Visvesvaraya Technological University

    Information Technology, BE•  July 2013 - July 2017

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Skills

kankit96 has not updated skills details yet.