Kameel Naidoo

Jira Administrator and Software Developer

Vexall Pty Ltd•  January 2022 - Present•  Durban, Remote

Responsible for the comprehensive Jira toolset and all external customer integrations. Managing the implementation of enhancements, applications, and bespoke tools integrated within the Jira ecosystem. Overseeing the system's role in fieldwork execution, job tracking, SLA adherence, and customer service management. Leveraging Jira data to create insightful BI reports catering to diverse organizational requirements. Spearheading end-to-end development cycles for full-stack solutions. Providing guidance, support, and technical insights to team members. Driving the development process from coding to testing, ensuring quality assurance standards are met before deployment and rollout. Designing and implementing internal and external tools, orchestrating integrations between systems, and optimizing existing applications.

IT Administrator

Consumer Links Pty Ltd•  January 2022 - December 2022

Responsible for the maintenance, up-time and administration of the user network (~150 users). Onboarding and allocation of hardware and software for new customers. Maintenance of Voice Switching services, failover monitoring, external network links, firewall and routing. Strategically routing and integrating new systems into the existing network, monitoring network loads and dynamically adjusting balancing for optimal performance.