Badges
Certifications
Work Experience
Software Engineer
ServiceNow•  January 2022 - Present•  Hyderabad
Acted as the dev lead in creating a unified taxonomy for products and services, improving communication and management for over 50 Business Units. Collaborated with multiple teams and independently managed various project components. Served as Subject Matter Expert (SME) for Knowledge Management. Major contributor in developing an Agent Experience Portal. Integerating the onboarding of a new property in a user management portal. Implemented a unified customer experience.
Associate Software Engineer
ServiceNow•  July 2020 - January 2022•  Remote
Key contributor in developing a POC aimed at enhancing daily task management. Developed a Manager workspace POC. Redesigned the Knowledge Portal. Implemented multiple page performance improvements. Key contributor to SEO enhancements.
Full-stack Developer Intern
Orane Consulting Pvt Ltd•  June 2019 - August 2019
Developed a proof of concept for a dynamic form builder using AngularJS. Contributed in developing Onboarding Portal. Optimized PostgreSQL query.
Education
NIT Jalandhar
BTech in Computer Science and Engineering•  July 2016 - July 2020•  GPA: 7.8
GRSS Vidya Mandir
Class XII CBSE•  March 2014 - March 2016•  Percentage: 93.4