Shivam Jha
@jshivam487
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Work Experience
Customer Support Adviser
Teleperformance Pvt Ltd•  August 2023 - October 2024
Worked in Teleperformance for 1 year, focusing on customer support and maintaining cordial relationships with fellow office employees.
Software Engineer
Cognizant Technology Solution•  December 2021 - August 2022
Developed a web-based application for automated visa processing information maintenance.
Intern
Easy Dots Technologies•  April 2021 - July 2021
Developed a comprehensive Vehicle Management System to streamline vehicle operation, including registration, maintenance tracking, fuel management, and scheduling.
Education
Hindustan Institute of Management And Computer Studies (AKTU)
Computer Application, Master of Computer Application (MCA)•  January 2019 - January 2021•  Percentage: 84
Dr. MPS Memorial of Business Studies (DBRAU)
Bachelor of Computer Application (BCA)•  January 2016 - January 2019•  Percentage: 63
