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Work Experience
Data Analyst Intern
Mentorness• May 2024 - June 2024• Remote
Conducted in-depth analysis of COVID-19 data using SQL, uncovering critical insights and trends to inform public health strategies. Developed and visualized key performance metrics for NREGA (National Rural Employment Guarantee Act) using Power BI, aiding in policy evaluation and decision-making.
Operation Executive
Flipkart• September 2021 - May 2024• Chennai
Supervised and Led a team of 120+ members to optimize operational efficiency in warehouse functions. Ensured seamless inbound and outbound operations, leading to a 13% reduction in pendencies. Pioneered continuous improvement initiatives, yielding a 43% reduction in breach incidents, a 11% decrease in mis-shipments. Reinforced safety and quality guidelines, reducing workplace incidents by 62% over the fiscal year 2023. Over my tenure, I up-skilled and trained the team, resulting in a remarkable improvement in the warehouse’s knowledge assessment score from 60% to 97%. Achievement: Received the OPS Champion Award for the AMJ’22 Quarter by orchestrating a significant reduction of 50,000 shipments in losses and misshipments.- Issued by Flipkart India Pvt Ltd – (Jan 2022)
Management Intern - Market Research
ICICI BANK• May 2020 - July 2020• New Delhi
As part of my MBA curriculum, I completed an internship with ICICI Bank, where I undertook an in-depth micro-market analysis of the Moti Nagar region in Delhi, delving deep into local market dynamics and customer preferences to uncover valuable insights. Devised and executed a strategy aimed at elevating customer experience through digital channels, culminating in a comprehensive report detailing findings and actionable recommendations. Implementation of these recommendations is projected to result in a minimum of 15% rise in online customer engagement and a 20% reduction in customer churn rate within the first six months. Identified pivotal customer requirements and preferences to tailor financial products that resonate with their distinct needs. Offered insightful suggestions for formulating new products precisely tailored to meet customer needs, driving business growth and enhancing overall customer satisfaction. ( Based on this Internship Project submission I was offered Pre-Placement Offer with ICICI Bank )
Education
Odin School
Business Administration, Data Science Bootcamp• November 2023 - July 2024
New Delhi Institute of Management
Supply Chain Management, MBA in Supply Chain Management & Operations• January 2019 - June 2021• CGPA: 7.2
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