Jacob Norris

Fraternity Webmaster

Gamma Tau Pi•  February 2016 - April 2019

• Built and maintained website to connect with current and prospective members, as well as alumni. Managed and updated social media accounts

Data Analyst Intern

Alliant Energy•  November 2018 - December 2018

• Analyzed customer complaint data to determine improvements to traditional, paperless and budget billing. • Created R script to analyze subcategories and export plots to Word document • Presented findings to leadership and provided solutions to maximize customer satisfaction.

Business Intelligence and Data Management Intern

Corteva Agriscience•  May 2018 - August 2018

• Developed customized statistics queries using BEx Query Designer. Discovered ~20% of InfoProviders within SAP BW Production environment were unused. Recommended decommission of InfoProviders. • Executed daily data audits with SQL queries in SSMS to validate data coming from a Connex server

Software Developer Intern

DuPont Pioneer•  May 2017 - August 2017

• Managed and developed web application project using C# and Angular 2 • Worked within a scrum agile team to coordinate work efforts and meet deadlines • Participated in seminars to enhance interpersonal and communication skills

Cornell College

Computer Science, BA•  August 2015 - May 2019

Member of NCAA Division III Lacrosse Team (2015-2019), Webmaster (2016-2019)/Sergeant-At-Arms (2018-2019)/Service Chair (2018-2019) of Local Greek Organization Gamma Tau Pi, Member of Judo Club (2015-2016), Member of Cornell College Hockey Club (2015-2017)