Jay Joshi

Order Management Executive

Office Beacon•  July 2024 - Present•  Vadodara, IN

Managed end-to-end order processing for a portfolio of 65+ customers, ensuring timely and accurate order fulfillment. Implemented an order tracking system that reduced order discrepancies by 37% and improved order accuracy by 63%. Coordinated with sales, warehouse, and logistics teams to streamline order workflows and reduce lead times by 8 days. Developed and maintained relationships with key customers, handling inquiries, resolving issues, and ensuring a high level of customer satisfaction. Analyzed order data to forecast demand and optimize inventory levels, resulting in a 72% reduction in stockouts. Monitored and reported on order metrics and KPIs, providing insights that led to a 15% improvement in operational efficiency.

Intern - Software Developer

National Dairy Development Board•  February 2023 - June 2023•  Anand, IN

Our team is eager to initiate the ERPNext and Frappe Helpdesk projects at NDDB, aiming to enhance system efficiency by 15%. Delivered a high-quality solution that meets the needs of the organization. Improves system dependability and efficiency by 10% through ERP development and integration. Leads NDDB ERP projects and resolves dairy sector issues, improving system performance by 20%.