Juan Eduardo Mármol

Lead IA Developer & Architect

Omni Interactions•  August 2021 - Present•  Guatemala, Remote

- Experienced software engineer and technical leader, collaborating with cross-functional teams to design and implement scalable, user-centric solutions. - Proven ability to assess technical feasibility and cost-effectiveness, ensuring alignment with business goals. - Led development teams focused on Intelligent Automation, leveraging Python, RPA tools (UiPath), and AI technologies. - Passionate about building robust systems that deliver tangible business impact. - Strong communication and collaboration skills, fostering a productive team environment.

Project and Support Team Lead & SA

Capgemini•  July 2019 - July 2021•  Guatemala, Remote

- Led AI infrastructure & RPA support projects, driving technical decisions and team development. - Built high-performing teams, fostering agile collaboration and excellent customer service. - Proactively developed infrastructure and recovery plans, ensuring solution stability. - Excelled in client communication, utilizing agile methodologies to deliver results. - ITIL Fundation, RPA (UiPath, Automation Anywhere, BluePrism, etc.)

Intelligent Automation (IA) Engineer & SA

Capgemini•  January 2018 - June 2019•  Guatemala

- IA expert in Python, RPA (UiPath), cloud tech (Azure, AWS, GCP). - Git CI/CD pipeline. - Designed & implemented scalable solutions. - Agile collaborator, thrived in cross-functional teams, delivering successful projects. - Client-focused, provided exceptional support, ensuring project success & customer satisfaction.

Sr. RPA Developer

Capgemini•  May 2017 - January 2018•  Guatemala

- Process Analysis & Optimization: Analyzed business processes to identify opportunities for continuous improvement, leveraging Six Sigma methodologies to streamline workflows and increase efficiency. - RPA Implementation: Designed and developed RPA solutions using platforms like UiPath, Blue Prism, and Automation Anywhere to automate repetitive tasks and improve overall productivity. - Proficient in C#, Python, and Java, enabling the development of custom RPA workflows and complex automation scripts.