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Work Experience
Lead - Business Intelligence & Risk
BYJU'S (Think & Learn Pvt. Ltd.)• September 2019 - Present
*Lead - Business Intelligence & Risk | Jul'21 - Present -Develop, implement and optimize data management processes to design elegant reporting and analytics solutions. -Assist with driving strategic and operational initiatives by managing business performance analytics, key performance indicators and metrics of business improvement projects like Business Rule Engine, Data Warehouse -Automated ETL process with the help of Tech team through Datawarehouse set up. -Worked on customer behavioral analysis to improve collection efficiency by reducing bounce rate. -Working on Risk scorecard to assist portfolio risk at entry level. *Senior Associate - Business Intelligence & Risk | Dec'20 - Jun'21 -Built & analyze Portfolio Reports which shows highlights of key business metrics. -Designed, Created and Managed 30+ reports for digital finance cx loan journey from credit assessment to post collection data analysis. -Optimized report preparation time and improved reporting by introducing Tableau from 0% to 100% within short period of time. -Provide ad hoc reports/ analyses management stakeholders. *Senior Associate - Operations | Sep'19 - Nov'20 -Collect & interpret data, publish MIS reports and dashboards -Analysis of performance data to provide assessments of trends, to identify and explain variances from goals, between periods and across teams to identify possible performance issues or challenges. -Collaborate with Tech team for management information system data validation and gap analysis.
AM - Operations & Growth
VOGO Automotive• January 2019 - August 2019
-Analyze the performance of vogo stations and work towards improvement -Gap Analysis and building SOPs to improve performance -Set up a performance matrix for the team -Monitor the performance metrics of different reporting teams and take necessary actions to improve the same
Operations and Relationship Manager
Nextup Technologies Pvt. Ltd.• June 2018 - January 2019
- Led corporate initiatives such as handling operations for prominent clients like MiQ,NASDAQ, Salesforce, etc. -Managing vendors from an operations and planning standpoint.Vetting and on-boarding new Vendors and Clients. -Taking responsibility for a set of clients and handling all escalations, vendor rotations, and operations planning for the clients, as well as aid in the expansion of the cluster.
Project Intern
3M India• October 2017 - March 2018
Business Analyst Intern
Quizizz Inc• July 2017 - August 2017
Education
University of Mysore
Business Administration, MBA• June 2016 - June 2018
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