Jay Carlo Ribaya

Information Technology Specialist Supervisor 3

SM RETAIL INC.•  October 2023 - Present•  Pasay City

Supervised Finance and Treasury ticket handling, ensuring effective triage, root cause analysis, and resolution of issues raised by end users. Implemented REST and SOAP web services for efficient communication between frontend and backend systems. Utilized Entity Framework, developed and maintained SSIS packages, created and managed reports using Crystal Reports, Report Viewer, and SSRS. Practiced OOP and adhered to SOLID principles.

Sr. Full Stack Engineer

PRU LIFE UK.•  August 2020 - October 2023•  BGC, Taguig

Oversaw Customer Experience Engineers and Customer Success Engineers in conducting triage, root cause analysis, and resolving issues. Implemented JSON, AJAX, REST, BSON, and SOAP web services. Utilized technologies such as C#, SQL, Oracle, ASP.NET, Node.js, React.js, VB.NET, Microservices, Azure, Typescript, Javascript, and Angular. Led the migration of legacy applications to the Azure cloud and integrated Microservices.

Jr.Net Developer

INFORMATION PROFESSIONAL INC.•  June 2018 - August 2020•  Quezon City

Designed and developed server-side code using C#.NET MVC, ASP.NET, SQL, and VB.NET. Applied Agile and Waterfall methodologies. Migrated legacy applications to Azure Cloud.