Jayanta Dash

Senior Team Leader eCommerce Makretplace and Seller Support Operations ( Middeast and Africa)

Noon•  January 2019 - October 2019

• Lead a team of Managers/Team leads and their Account Managers who recruit Sellers into the noon Seller program and successfully manage them through the launch phase against ambitious targets throughout the year. • Manage business relationships providing comprehensive intelligence which will lead to better and faster decision making by our stakeholders • Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds • Responsible for pricing demand & generation, channel management with partner & customers • Help & train sellers to develop on the platform by adding more selection, expanding categories, catalogue listing, improving sales and control the delivery processing time • Managing the end to end relationship and performance for top marketplace sellers in my portfolio • Understand program improvement opportunities and Seller adoption blockers. • Lead seller data manipulation and analysis technologies inclusive of SQL, Microsoft Excel for final recon. • Work with various internal teams such as logistics, delivery, and commercial, finance etc., on all aspects and resolve any exceptions in a timely manner. • Collaborate effectively with partner teams across Transportation, Warehouse and lead through influence • Monitor competitors, market conditions and prepare our sellers to outperform. • Understand and resolve seller issues by working with internal and external teams • Leading a large number of team across middle east and make sure to reach all target levels. • Audit, inspect, question and act based on a detailed set of performance metrics that inform the team about progress of the most critical input factors for the business • Lead one-point contact for payment & stock reconciliations for B2B, Fulfillment, RTV, DMG products with all the partners by managing with sellers account managers for all the region. • Planned and executed brand promotional activities to drive constant engagement with customers resulting in acquisition

Dcsmat-Business-School

Business Administration, MBA•  June 2009 - June 2011

AICTE & UGC Govt Approved