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Work Experience
Software Developer / Shop Manager
Fineline Molds•  February 2017 - April 2019
• Coordinate job prioritization (Calculate time remaining for jobs and compared to due dates and ensured employees were working on correct work to ensure job is complete and shipped on time) • Troubleshoot IT issues (Network configuration, email forwarding/merging, formatting mold detail drawing files to customers desired format, printer connectivity) • File Management and order processing (created Google Drive system for invoice/purchase order processing) • Human resources tasks (Process and file: workers comp forms, insurance forms, employee complaint resolution) • Created new work portal (FLM Job Portal using C#, Visual Studio, and Azure SQL DB) • Ensure procedures are followed to maintain quality of work (Four times a day I check with employees to make sure they are working on the correct job and are not having issues) • Customer and vendor communication (updated customers on status of job via email and phone calls to ensure they were satisfied with their service; contacted vendors to make sure our requested work was being done in a timely manner via phone call)
Fire Extinguisher Technician
Safety Fire Extinguishers•  August 2014 - December 2016
• Complete building inspections • Generate work orders (create purchase orders on paper and convert to invoices using QuickBooks) • Travel to customer locations to ensure building is within compliance • Recommend safety equipment to clients to ensure a safe work environment • Weekly stock check of in-house safety equipment in case of client emergencies
Customer Sales Associate
SEARS Automotive•  February 2013 - July 2014
• Merchandising, advertising and promotion of products and services • Energetic responsiveness to every customer, on the phone and in the store • Increase sales quota daily • Maintain cleanliness of sales floor
Sales Associate
Security & Spy Direct•  March 2011 - December 2012
• Greet customers • Refer products to fit dynamic needs of customers • Directing customers to merchandise • Operate cash registers (also created invoices using QuickBooks) • Increase sales quota daily • Maintain cleanliness of sales floor
Education
Northeastern State University
Computer Science, BS•  August 2014 - December 2016
Double minor in business and information systems
Connors State College
Business Administration, AA•  February 2013 - June 2014
Took fast track courses to finish my degree quicker so that I may study computer science at NSU in a timely manner.
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