John Paul San Pedro

Technical Support Engineer

Oracle NetSuite (Philippines) Corporation•  June 2021 - September 2023

I was in the SuiteCloud team. We handled mostly SuiteScript, SuiteTalk, and integration setup related cases. I provided support for Oracle NetSuite customers by: - helping resolve setup issues and script errors, - suggesting possible improvements in their SuiteTalk and SuiteScript implementations, and - answering other related questions on those topics.

Software Development Analyst

Navitaire Philippines Inc.•  November 2018 - December 2020

Provided development for an accounting system. - Made sure to constantly communicate with the team to ensure the quality of code changes. - Made scripts that automated the process of checking and reporting of errors in the system. - Implemented a part of the caching which allowed the app to pull some data more than twice as fast.