Janiel Maia

Software Engineer

Athenahealth•  June 2020 - Present

● Development and maintenance of the Call Center Data Warehouse. ● Maintenance of routines, such as SQL queries, Procedures, Jobs and automation of online reports. ● Development of studies and visions that help decision making; ● Development, update of new online dashboards in PowerBI/Excel. ● Periodic checks in databases ensuring the integrity of the data manipulated for reporting purposes; ● Create and analyze operational performance indicators. ● Manage and create visuals with Power BI of the local operation. ● Interface with the business area to understand briefings; ● Generation of insights that collaborate with operational efficiency. ● Development of dashboards involving the business;