Philippe Jamotte

Director, Professional Services Integrations

8x8 Inc•  July 2018 - March 2020

Hired to transform a global, critical team of customer facing Solution Architects and SW developers (team size of 9: 6 in the US + 3 contractors in Croatia): 1. Tripled team size through careful and affordable hiring; 2. Increased individual project revenue by a factor of 5; 3. Increased demand for team services by a factor of 3; 4. Eliminated customer escalations; 5. Adopted standard SW development practice wrt code management, QA and release; 6. Developed metrics based processes for all delivery phases: pre-sales, engagement, delivery, closure, support.

Université Libre de Bruxelles

Nuclear Engineering, MS•  September 1989 - June 1995

Physics engineering, with applications in Nuclear Engineering. Thesis in self-organization: https://en.wikipedia.org/wiki/Self-organization