James Roberts Jr

Software Engineer

Microsoft•  May 2024 - August 2024•  Redmond, WA

• Spearheaded the development of a generative AI Azure PaaS VM incident resolution assistant, designed to accelerate Cloud OS issue settlement by >30% through automated platform diagnostics using Retrieval Augmented Generation. • Architected an Azure Data Explorer ingestion pipeline using C#/.NET and Azure OpenAI, achieving a 99% accuracy rate for log enrichment and auto-resolution recommendations for incident stakeholders, increasing satisfaction scores by 25%. • Collaborated with cross-functional teams to integrate AI-driven diagnostics into the Cloud OS incident response workflow, reducing triage and increasing incident management efficiency by 15%.

Software Engineer

Jane Street•  January 2024 - January 2024•  New York, NY

• Architected and implemented an algorithmic trading system using Python to analyze live market data and execute trades on a simulated exchange, generating >$150K in net profit in <1hr.

Software Engineer

JPMorganChase•  October 2023 - October 2023•  Plano, TX

• Developed a scalable, cross-platform mobile application with a team of 7 engineers for Mothers Against Drunk Driving, designed to increase organizational user acquisition by >60% through platform expansion. • Utilized React Native for front-end development to implement a ‘Learn and Earn’ model in the application, enhancing user retention and platform engagement by 80% through a gamified user experience and rewards system. • Awarded a 2024 Software Engineering Internship offer from JPMorganChase after presenting the project to organizational leaders.

Software Engineer

Contact Form API Project•  July 2023 - August 2023

• Designed and deployed a Contact Form API using Express.js and the Serverless Framework on AWS Lambda, resulting in a 100% improvement in user contact efficiency, thereby facilitating quicker and more streamlined communication. • Leveraged AWS CloudFormation for automating the provisioning and management of resources, reducing manual configuration time by 90% and ensuring consistent and replicable environments. • Integrated AWS DynamoDB for seamless and scalable data storage, allowing for simplistic throughput architecture versus VPC peering with MongoDB, thereby reducing provisioning timelines by 100%.

Software Engineer

Digital Alcove Project•  May 2023 - July 2023

• Architected and implemented a portfolio website using Next.js and Amazon Web Services (AWS), reducing monthly infrastructure expenditure by 98% by circumventing Software-as-a-Service (SaaS) solutions. • Utilized the Tailwind CSS frontend framework in conjunction with Material UI and Tailwind UI to increase the granularity, scalability, and maintainability of user experience designs on the portfolio website. • Employed cloud infrastructure services, encompassing AWS Amplify for web hosting and Cloudflare for domain and DNS management, increasing security and page load speeds by >30% through CDN utilization.

Software Engineer

Capital One•  May 2023 - May 2023

• Led a team of 5 engineers to create a generative AI financial assistant designed to increase efficiency of overall financial management by approximately 50% through data centralization. • Utilized ReactJS for front-end development and Express.js for the back-end OpenAI API connection, allowing for credential isolation, preventing unauthorized API access through the client-side interface. • Implemented the Papa Parse JavaScript Library for CSV parsing, simulating a banking API connection by storing 30+ transactional data points within the database. • Won 1st place out of 8 teams in the Capital One Hackathon after presenting the FinBot project to technology executives.

Technology Expedition

EY•  February 2023 - May 2023

• Selected as 1 of 400 high-performing students worldwide to participate in Expedition EY Technology, designed to advance careers in technology consulting and cybersecurity advisory at EY. • Strategized with EY consultants in bi-weekly meetings to decipher the day-to-day use-case of technologies, including SQL for database management, Python and R for data science, and ReactJS for apps and engineering. • Provided 40+ reports to program managers outlining project milestones and collaborated with team members to determine the most efficient way to effectuate technology consulting and cybersecurity advisory. • Awarded a $5,000 scholarship for achieving an outstanding performance rating within the top 5% of the EY Expedition.

Software Engineer

Dotfiles Automation Project•  September 2022 - February 2023

• Streamlined the Unix setup process by automating the installation of configuration dotfiles on new systems, reducing manual setup time by 90%, through the development of a custom Z shell (Zsh) script. • Enhanced the dotfiles setup process by integrating Git for repository cloning, leading to a 50% reduction in setup errors and contributing to a smoother user experience. • Leveraged the Z shell’s capabilities to optimize the implementation of symlinks in the installation process, thereby enhancing system setup efficiency by 70% through improved automation.