Badges
Certifications
Work Experience
Quality Assurance Analyst
GovTech Edu•  June 2023 - July 2023
• Customer-Centric Testing: Analyzed customer journeys, driving a customer-centric testing approach that identified critical test case paths aligned with user expectations. • Efficient Test Planning: Developed comprehensive test plans, optimizing validation efforts and ensuring thorough coverage of the product. • Context-Based Testing: Created a tailored testing strategy based on context, enabling targeted and effective validation of the software. • Adaptable Manual Testing: Executed both scripted and unscripted manual tests as per the test strategy, instilling confidence in the product's quality. • Quality Metrics for Excellence: Defined quality metrics as exit criteria, providing clear benchmarks for product development and maintaining high-quality standards. • Automation Expertise: Collaborated with engineers to determine automation scripts using gherkin syntax, streamlining testing processes and enhancing efficiency. • Proactive Risk Management: Conducted risk assessments and impact analyses, proactively identifying potential issues and implementing effective mitigation strategies. • Short Contract, Lasting Impact: Despite the short contract duration, my customer-driven approach, strategic planning, and proactive risk management left a lasting positive impact on the project's success. • Highly Efficient Contributor: Demonstrated adaptability, technical prowess, and commitment to quality, resulting in a significant contribution to the team and the product's overall excellence.
QA Lead
KoinWorks•  August 2022 - March 2023
As the QA Lead at Koinworks, my responsibilities include overseeing and managing the quality assurance process for all of the company's products and services. I work closely with cross-functional teams to ensure that all products and services are delivered to the highest standards of quality, while also meeting business requirements and customer expectations. As the QA Lead, my role involves developing and implementing QA strategies and processes, as well as identifying and managing risks related to product quality. I also collaborate with developers, product managers, engineering managers and other stakeholders to ensure that products and services are designed and developed with quality in mind. In addition to my technical responsibilities, I also play a leadership role in mentoring and training QA analysts and other team members. I ensure that team members have the necessary skills and knowledge to effectively perform their roles, and provide guidance and support as needed. My position as QA Lead requires strong communication and collaboration skills, as I work closely with other teams across the organization to ensure that quality is a top priority. I also stay up to date on industry trends and best practices, and leverage this knowledge to continuously improve the QA process and deliverables. Overall, my role as QA Lead at Koinworks is critical to ensuring that the company's products and services meet the highest standards of quality and customer satisfaction. My expertise and leadership are essential to the success of the organization, and I am committed to driving continuous improvement and excellence in all aspects of my role.
QA Manager
PT Geekseat Indonesia•  January 2020 - July 2022
As the vigilant IT QA Manager, I work hand in hand with the proficient Project Manager to flawlessly execute project charters. With exceptional leadership skills, I expertly oversee a team of thirteen highly proficient members, including eight based in Bandung and five in Bali. In addition, I manage two skilled technical writers, one in Bali and another in Bandung. With a hands-on approach, I take charge of all project-related tasks, from project charters to QA, ensuring that all projects are delivered with exceptional quality and no room for any shortcomings. Moreover, I collaborate flawlessly with the technical writers to prepare precise technical documents, ensuring their proper development and timely delivery to users. My crucial responsibility as an IT QA Manager also includes establishing and implementing top-notch quality control processes throughout the entire organization. Under my watchful leadership, the company has achieved a substantial improvement in its quality standards, leading to heightened customer satisfaction and significant gains in profitability.
Education
Sekolah Tinggi Ilmu Ekonomi Indonesia
Economic Management, SE•  June 1999 - August 2004
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Skills
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