Jack Barber

Systems Engineer

CenturyLink•  October 2020 - March 2021

Worked for CenturyLink Lumen. Part of the email team and helped manage and sort out Compliance and Spam/Malware prevention.

Linux/Unix Engineer

IPsoft•  March 2017 - June 2020

Technical Lead, Linux Systems Engineer ● Manage tickets with IPcenter ● Troubleshoot UNIX systems. ● Coordinate with storage, virtualization, clients and other departments to get work down. ● UNIX technical lead for client ● Wrote Standard Operating Procedure as technical lead. ● Lead small task oriented teams ● Kept track of small to medium size teams ● Troubleshot errors. tuned kernel variables. ● Adjusted and set IPcenter monitoring based on knowledge of system design concepts ● Coordinated efforts to train down failures and anomalies. ● Provided expert advice ● Lots more General purpose GNU and Linux expertise. ● Manage AIX servers ● Monitored and updated IPCenter. ● Adjust Vmware VM disks, CPU and memory upon request. ● Answer Questions and help teammates with issues ● Worked with RHEL, AIX, Solaris, and HP/UX ● Coordinate Large Scale Patching Operations ● Conducted and managed large scale Redhat patching operations ● Escalation point for GNU/Linux questions As Technical Executive for account (starting Jan 2018) ● Oversaw technical operations for entire account ● Wrote SOP for dealing with technical issues ● Oversaw creation of SOP for subordinate Technical Leads ● Oversaw efforts by department Technical Leads ● Oversaw and worked with PaaS team for issues dealing with the platform ● Administered IPCenter instance for Client ● Acting CRM and for Client ● Lead Operational Weekly Stand up meetings with Client ● Operations Lead for Client Account Today: ● Project Lead for coordinating manual patching in a mixed Red Hat/SUSE environment with over 250 servers. ● Schedule resources around the clock. ● Coordinate with other teams, including customer ● Write SOP ● Troubleshoot update channels ● Final point of escalation for failures ● Prepare reports for corporate ● Designed own workflow and process ● Explain process to both management and other departments

County college of morris

Telecommunications, BS•  September 2009 - August 2011

County College of Morris. Degree in Telecommunications Systems. Degree is Associates, but wouldn't let me put it in.