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Certifications
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Work Experience
Graduate Assistant
Case Western Reserve University• April 2019 - May 2021
● Marketed MSM Healthcare program through tabling sessions held at local hospitals within Cleveland Metro Area, which has resulted in about 25-35 healthcare professionals enrolling into program. ● Prepared on-site and off-site recruitment events for prospective students such as information sessions with faculty, current students, and alumni in attendance; tabling sessions at annual Cleveland Clinic Summits and other local conferences, and networking events throughout Cleveland. ● Supported benchmarking and research projects as assigned such as C-suite data collection from neighboring healthcare facilities to establish strong connections between hospital executives and MSM Healthcare Program, Executive Dashboard project used to analyze student profiles and develop strategies of boosting enrollment & quality of students. ● Communicated with prospective applicants and managed their data during recruitment and application process.
Subcontractor
MOD Network LLC• May 2020 - August 2020
Business Operations/Training & Development Internship (Subcontractor) ● Prepared and supported strategic plans in conjunction with management, assessed industry trends and competitive dynamics, and developed strategic company and industry overviews for start-up company. ● Developed routine/standardized instructor-led and online program materials including participant materials, leader guides, train-the-trainer materials, and online training courses for governmental and corporate clients. ● Collaborated with a subject matter expert to design a leadership development program, which included creating course objectives and content designs/storyboards for National Organization out of Case Western Reserve University. ● Conducted research, analysis, and evaluation of data for projects related to industry certification & contract response.
Intern
Cleveland Clinic• January 2020 - March 2020
International Operations Internship ● Collaborated with department personnel in administrative, planning, organizational, technical, and professional tasks such as analyzing responses from a USCIPP survey given weekly to discharged international patients to analyze their experience during hospital stay via Microsoft Excel, Teradata SQL, and Tableau. ● Provided recommendations and revisions on an ELearning Caregiver course tailored for caregivers to help develop their cultural awareness and empathy skills while caring for international patients. ● Conducted research on and edited a Global Caregiver Toolkit detailing how best to provide care to patients based on their specific cultural/religious practices, with a special focus on patients from Middle East region.
Logistics Flow Team Member/Guest Advocate
Target• November 2014 - August 2018
● Trained 10+ team members in front check lanes and other departments within store. ● Selected to serve as leadership in various departments within store to enhance guest services during staffing shortages. ● Managed site delivery and item deployment into the store areas in a timely and efficient manner. ● Partnered with Inventory and Loss Prevention teams to support store operations.
Education
Case Western Reserve University
Business Administration, MBA• August 2018 - May 2021
University of Nebraska - Omaha
Political Science, B.A.• August 2016 - August 2017
University of Texas at Austin, Austin
Psychology, BS• August 2009 - August 2014
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Skills
jaa168 has not updated skills details yet.