Md Rakibul Islam

Machine Operator

Deutsche Post und DHL•  March 2022 - Present•  Koblenz, Germany

Deutsche Post Inhaus Services GmbH, DLZ Koblenz. # Operate and monitor letter sorter machines to ensure accurate and efficient sorting of mail. # Ensure sorted mail meets quality and accuracy standards. # Track machine performance and report any operational issues or delays. # Follow safety protocols and maintain a safe working environment. # Maintain accurate records of machine operations and maintenance activities.

Research Intern

University of Koblenz•  October 2023 - August 2024•  Koblenz, Germany

AI & Health Data. This internship aimed at predicting and understanding the spread of Vector Borne Diseases (VBD) using machine learning models. The project focuses on leveraging climate-based and symptom-based data to build a robust model for early detection and prevention of VBD. AI & Health Data. This internship aimed at predicting and understanding the spread of Vector Borne Diseases (VBD) using machine learning models. The project focuses on leveraging climate-based and symptom-based data to build a robust model for early detection and prevention of VBD.

Web Designer

Fiverr.com•  October 2017 - July 2021•  Tangail, Remote

Translated design mockups (PSD, Figma) into interactive and responsive web pages, ensuring pixel-perfect implementation using HTML, CSS, and JavaScript, resulting in a 30% increase in user engagement for clients. • Implemented React framework to create dynamic, interactive user interfaces, enhancing user experience & 25% improvement in website usability. • Employed Sass for efficient and modular CSS development, improving code maintainability and reusability by 40%. • Successfully integrated APIs into web applications, increasing real-time data functionality and boosting user interaction by 15%. • Utilized Git for version control, enabling efficient collaboration and code management with team members. • Streamlined project tasks using Jira, outcoming of a 30% enhancement in project planning & tracking efficiency. • Collaborated closely with clients to understand their requirements, provided technical recommendations, and delivered high-quality solutions within deadlines. • Conducted thorough debugging, bug fixing, and performance optimization to enhance existing websites’ functionality and overall performance.

IT Support Technician

Liveware Computer Solutions•  February 2013 - July 2018•  Tangail, Bangladesh

# Diagnosed and resolved 500+ hardware and software issues for PCs, laptops, notebooks, tablets, and iPads, increasing customer satisfaction by 20%. # Built and assembled 100+ custom PCs for both personal and business clients, ensuring optimal system performance through tailored hardware installations (CPUs, RAM, motherboards, etc.). # Installed and configured operating systems (Windows, macOS, Linux), improving system stability and reducing setup time by 15%. # Installed and maintained essential office software suites (Microsoft 365, Google Workspace), improving client workflow and minimizing downtime by 30%. # Conducted hardware repairs (hard drives, motherboards, screens) and replacements, extending the lifespan of devices by 40% and restoring full operational capacity. # Configured and deployed IP cameras for home and business clients, enhancing security by enabling remote monitoring and integrating systems with existing networks. # Set up and configured routers and switches, improving network performance for small business and residential clients. # Operated optical fiber fusion splicer, ensuring high-speed and reliable network connectivity, significantly reducing network downtime. # Managed Windows Active Directory, handling user accounts, security permissions, and group policies to strengthen network security and access management. # Documented all technical work performed, including installations, configurations, and repairs, improving workflow efficiency and maintaining clear communication with clients. # Provided expert consultations on hardware and software solutions, leading to a 15% increase in repeat business.