Badges
Certifications
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Work Experience
IT Support Technician
University of Utah•  November 2021 - Present
Diagnose issues for enterprise networking systems while supporting Windows and Mac OS user devices. Hands on experience with switches and servers to ensure users have a stable connection. Troubleshoot and configure user connections while maintaining enterprise security standards.
IS System Support Apprentice I
Intermountain Healthcare•  October 2020 - October 2021
Diagnose issues for enterprise IT systems while supporting Windows and Mac OS user devices. Utilize resources such as Active Directory, SCCM, Citrix, Airwatch and Microsoft Intune MDM and Bitlocker encryption to assist in troubleshooting. Install, configure, and support end-user workstations while maintaining enterprise security standards.
Education
University of Utah
Computer Science, BS•  August 2017 - December 2023
Computer Science with an emphasis in Entertainment Arts and Engineering
Skills
igerrits has not updated skills details yet.