Ankit Sharma

Senior Operations Executive

CARD91•  May 2023 - Present•  Bengaluru, Karnataka

Manage bank reconciliation and settlement processes, coordinate with stakeholders, conduct business analytics, oversee operations including card printing, delivery, and business onboarding, handle documentation and KYC processes, manage billing and invoicing, develop process documents and presentations.

Operations Executive

Zolve Innovation Private Limited•  November 2022 - April 2023•  Bengaluru, Karnataka

Identified operational needs, optimized processes, built positive relationships, researched competitive advantages.

Operations Executive

CARD91•  April 2022 - October 2022•  Bengaluru, Karnataka

Constructed operations support system, leveraged SAAS tools for optimized operations, worked on customer support tools, created chatbots, collaborated with teams to resolve issues.

Operations Associate

One Point One Solutions•  April 2021 - April 2022•  Bengaluru, Karnataka

Monitored accounts, processed payments and refunds, conducted outreach, resolved operational issues, implemented inventory dashboard.

Operations Associate Intern

Get Simpl Technologies•  September 2020 - March 2021•  Bengaluru, Karnataka

Responded to operational assistance requests, generated payment links, gained expertise in SAAS tools, provided administrative support.