Mohamed Asif Iqbal Mohamed Haneefa

Teaching Assistant

University of Gothenburg•  November 2019 - January 2020•  Sweden

Assisting the course responsible with lectures, exercises, supervision sessions and grading.

Software Engineer, Service Management

CGI•  March 2016 - July 2018•  India

Offshore team tasked with maintaining the application infrastructure of an insurance client. Was chosen to lead the offshore team and serve as a single point of contact across the teams, managers and the client.

Associate System Engineer, Service Desk Analyst

CGI•  July 2013 - February 2016•  India

Tasked with handling service requests and incidents from in-house customers (employees of CGI) through calls and emails. Was chosen to mentor new members of the team on multiple occasions and received several appreciations from customers and management.