Hrithik Agarwal

Software Developer

Oracle (Oracle Financial Services Software)•  July 2022 - Present•  Bangalore

Currently developing and integrating a chatbot to handle user queries about the application, providing accurate answers with citations from the product’s user manual. In addition, creating a reusable framework to enable the integration of similar chatbots across other products. Led the migration to Redwood UX/UI, refactoring 80% of the code base, which resulted in an increased application load speed and a 60% reduction in user-reported UI issues. Enhanced the core banking application by designing and implementing 8 new functional screens, streamlining critical workflows and improving operational efficiency for end-users. Redesigned and optimized a complex account creation process, reducing the time required from 15 minutes to 2 minutes, resulting in a 85% efficiency gain and an improved customer onboarding experience. Implemented comprehensive UI automation, sanity, and regression testing that reduced integration issues by 60%, streamlining customer deployment and reducing post-release defects. Developed 3 internal tools that automated repetitive tasks, improving team efficiency and reducing manual workload by an estimated 150 hours per month. Achieved near-zero defects and minimized bug reopen rates by resolving a significant backlog of bugs, resulting in an elevation of product quality. Enhanced user experience by implementing a wide array of consumer-centric features and functionalities.