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Data Analyst
Rezolut Infotech•  January 2022 - Present•  Mumbai, Maharashtra
Gather and collect relevant data from various sources related to the payment gateway module. Analyze payment transaction data to identify patterns, trends, and anomalies. Provide insights into transaction performance and customer behavior. Regularly report key payment gateway metrics: 99.5% uptime, <1% decline rate, failure analysis with 10% quarterly reduction goal, and user insights driving 5% checkout completion increase. Work with developers to leverage data insights for real-time payment process optimization, aiming for a 1% reduction in transaction failures and a 3% increase in customer satisfaction. Work closely with cross-functional teams, including developers, product managers, and customer support, to address issues and implement improvements.
Full Stack Developer
Rezolut Infotech•  June 2021 - January 2022•  Mumbai, Maharashtra
Developed and maintained a high-traffic Insurance website using 90% of React.js, and 10% of pure JavaScript, Node.js, and MySQL. Increased website performance by 20% through code optimization and caching techniques. Architected and executed a cloud migration on AWS, achieving a 3x improvement in page responsiveness and a 99.9% uptime increase. Designed and developed responsive web interfaces for over 10 high-traffic landing pages, achieving a 15% conversion rate increase. Crafted mobile-first interfaces using cutting-edge CSS techniques, resulting in a 20% reduction in bounce rate on mobile devices. Integrated interactive elements and animations via JavaScript, boosting user engagement.
Education
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