harshala shailani

Senior Account Receivable

Omega Healthcare•  July 2021 - March 2023

● Managed a portfolio of over 200 client accounts with timely and accurate collection of payments, resulting in a 25% reduction in outstanding receivables within 6 months. ● Implemented a streamlined invoicing process, reducing average billing cycle time by 20% and improving cash flow for the organization. ● Led a team of 5 accounting professionals, providing training, guidance, and support for accurate invoice processing and collections, while conducting internal quality audits. ● Collaborated with cross-functional teams, resolving billing disputes and negotiating payment terms, leading to a 15% increase in customer satisfaction. Developed a Power BI Dashboard for comprehensive team production performance analysis.

Senior Account Receivable

Gebbs Healthcare•  January 2020 - July 2021

● Managed high-volume accounts receivable with a consistent 95% collection rate and 20% reduction in outstanding balances in year one. ● Developed and maintained a system for tracking accounts receivable and accounts payable. ● Accomplished effective payment negotiations, dispute resolution, and streamlined invoicing, resulting in a 30% decrease in overdue accounts. ● Led a cross-functional team for a significant 50% reduction in bad debt write-offs via a new credit control system, promoting positive customer payment behavior.