Kavya Gupta
@guptakavya969
Badges
Certifications
guptakavya969 has not earned any certificates yet.
Work Experience
Category Team (Home and Office)
Blinkit•  June 2024 - August 2024•  Gurgaon, Haryana
Spearheaded a quality assurance review of customer experience, identifying and addressing common pain points; this initiative improved customer satisfaction ratings, contributing to positive feedback from over 200 clients in two months. Optimizing the mobile app and website UI/UX for improved user engagement and conversion rates. Conducted in-depth market research and analysis, identifying consumer trends and opportunities, and provided competitive landscape insights for strategic decision-making. Developed data-driven pricing strategies and conducted benchmarking exercises across 300+ products.
Brainly Expert
Brainly•  May 2023 - July 2023•  Jaipur, Rajasthan
Provided academic assistance to students ensuring accuracy and clarity. Efficiently managed a workload of 50+ questions, ensuring timely delivery and regular stakeholder communication.
Education
DR B.R. Ambedkar National Institute of Technology
Chemical Engineering, B.Tech•  January 2021 - Present•  CGPA: 7.82
BVB Vidyashram Pratap Nagar
Senior Secondary•  April 2020 - March 2021•  Percentage: 90
BVB Vidyashram Pratap Nagar
Secondary•  April 2018 - March 2019•  Percentage: 94.2