Badges
Certifications
Work Experience
Technical Lead
LTIMindtree•  August 2022 - Present•  Kolkata
Provided L2/L3 application support and maintenance for insurance applications in a 24x5 environment. Managed incidents, defects, and change requests using ServiceNow and JIRA. Led a team, assigned tasks, and coordinated with project managers for timely delivery. Conducted health checks and application monitoring using SolarWinds.
Associate
Cognizant Technology Solutions•  November 2021 - August 2022•  Kolkata
Led migration of .NET services from Framework 1.0 to 4.8. Developed web applications for the travel and hospitality sector. Managed incident resolution and defect fixes within sprint timelines. Technologies: .NET Framework, SQL Server, Web API 2.0, Entity Framework.
Programmer Analyst
Cognizant Technology Solutions•  May 2017 - October 2021•  Kolkata
Provided L2/L3 support and maintenance for insurance applications. Migrated and maintained platforms, ensuring stability and performance. Developed expertise in AngularJS, ASP.NET Web API, and ServiceNow ticketing. Technologies: .NET Framework, SQL Server, C#, ADO.NET, HTML5/CSS, TypeScript.
Programmer Analyst Trainee
Cognizant Technology Solutions•  March 2015 - April 2017•  Kolkata
Provided L2/L3 production support in a 24x5 rotating shift environment. Managed incident response and application monitoring. Technologies: .NET Web API, SQL Server, AngularJS, ADO.NET.
Education
West Bengal University of Technology
Information Technology, B.Tech in Information Technology•  January 2010 - January 2014•  CGPA: 7.33
Sudhir Memorial Institute
science, Higher Secondary (Class 12)•  May 2010 - January 2012•  Percentage: 69
Aditya Academy Secondary
All Subjects, Secondary (Class 10)•  May 2001 - January 2008•  Percentage: 83