Fletcher Ryan Servande

Software Engineer

SM Retail•  March 2015 - September 2023

-Oversaw continuous development of tools, workflows and accurate reports to manage critical business process. -Developed an audit system from Foxpro to .Net programming language. -Collaborated with stakeholders to define and clarify user requirements. -Experience with agile methodologies and software development life cycle. -Participated in user acceptance testing to verify performance of developed projects. -Worked with third-party vendor support to address product-related issue. -Provides technical and analytical support

Software Developer

Robinsons Bank•  January 2014 - February 2015

-Created and enhanced business applications and reports using workflow automation and other technology tools. -Corrected, modified and upgraded software to improve performance. -Coordinated deployments of new software, feature updates and fixes. -Developed conversion and system implementation plans -Part of the migration team from the old banking system to the new banking system.

Software Developer

Fortmed Medical Clinic•  January 2011 - January 2014

-Developed new and enhanced clinic system from power builder to .Net -Discussed production issues with the team members to provide resolution and apply best practices. -Resolves production issues.