Fatma Janna

Software Engineer

Quinyx•  March 2021 - Present•  Indonesia, Remote

Frontline Portal: Resolve bugs and implement new features on the customer-facing portal, enhancing its functionality for both business and retail users. AI Platform: Maintained the platform that powers workforce optimization algorithms. Unified authentication systems for improved user experience and enhanced security measures. Created migration tool and executed migration of customer data from legacy to new infrastructure, enhancing user experience and system performance. Provided technical support by promptly addressing reported issues and offering guidance to resolve them, ensuring smooth operations. Documented troubleshooting processes, resolutions, and best practices to maintain an organized and efficient knowledge base.

Software Engineer

Alterra•  April 2019 - February 2021•  Malang, Indonesia

Web Development and Bilingual System: Led and maintained web development for a bilingual system. Ensured seamless functionality and user experience across different languages. Created, enhanced, and maintained a web application for a convenient digital billing system.