Ishaan Raghav
@fadedstarboy
DevOps
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Work Experience
Product Researcher
Webbtree•  January 2022 - May 2022
- Reduced ticket generation rate by 70%. - Designed and conducted training/onboarding sessions for clients, receiving 98% positive feedback. - Co-ordinated with tech team to link user journeys with CleverTap. - Introduced changes to the client on-boarding process that increased the client satisfaction score by 9%.
Education
Rajiv Gandhi Institute of Petroleum Technology
Petroleum Engineering, B.Tech•  August 2018 - June 2022
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