Badges
Certifications
Work Experience
Group Manager
WNS Global Services•  March 2022 - Present
• Demonstrated expertise in utilizing advanced technical and business acumen to successfully resolve critical or high-risk application issues. • Spearheaded the integration of technical knowledge and deep business understanding to proactively develop and implement cutting-edge applications. • Effectively analyzed complex challenges and leveraged innovative problem-solving approaches to drive optimal outcomes. • Collaborated with cross-functional teams to ensure seamless integration of technical and business requirements, resulting in the creation of highly efficient applications. • Streamlined processes and optimized workflows to enhance overall productivity and achieve organizational objectives.
Module Lead
Tech Mahindra•  July 2021 - March 2022
• Tracking bugs • Provide solutions to incidents raised by clients • Successfully led a team of developers in the design and implementation of a complex software module. • Coordinated with cross-functional teams to identify and resolve technical issues, ensuring timely delivery of high-quality software releases. • Mentored and trained junior team members, enhancing their skills and knowledge in software development methodologies and coding best practices. • Collaborated with stakeholders to gather requirements, provide technical solutions, and deliver software modules that met or exceeded customer expectations.
Senior Software Engineer
Analytics Quotient•  January 2018 - July 2021
• Apply advanced technical and business knowledge to solve application issues that are critical or high-risk. • Independently integrate technical knowledge and business understanding to create the application. • Resolve single- and cross-technology/application incidents independently. The document known errors and • workarounds, work with team members to resolve unusually complex or cross-technology incidents. • Led a cross-functional team of 10 engineers to successfully deliver a complex software project ahead of schedule, resulting in an increase in client satisfaction ratings. • Developed and implemented innovative software solutions that improved system efficiency • Spearheaded the migration of legacy systems to modern cloud-based architecture, resulting in maintenance costs and improved scalability. • Mentored and coached junior engineers, facilitating their professional growth and development
Software Engineer
HCL Technologies•  February 2015 - January 2018
• The main objective of this project was to develop a screen in the banking website which gives a detailed list of interest and tax that must be earned/paid by the customer on all the accounts in a selected financial year. • Produced detailed technical specifications from functional requirements & liaise with business analysts & projects team on the design & technical implementation of solutions. • Performed Analysis / Design /Development / Unit Testing of the application • Worked on system & data analysis, code review/ Performance tuning / Post-implementation support • Followed agile process to deliver the client requirements, and participated in sprint planning, sprint review, and sprint retrospection. • Developed and implemented a scalable web application, resulting in a significant increase in user engagement and reduction in page load time. • Collaborated with cross-functional teams to design and deliver a robust and intuitive mobile application, which garnered positive user feedback. • Optimized database performance by redesigning the database schema, reducing query execution time and improving overall system efficiency.
trainee engineer
strive info services private limited•  August 2013 - January 2015
• Documenting all code changes. • Writing code to develop the project requirements. • Tested the code for proper functionality. • Provided root cause fixes for constantly occurring issues/bugs. • Assisted senior engineers in conducting research and development projects, contributing to the successful completion of multiple projects on time and within budget. • Utilized engineering software and tools to analyse and solve technical problems, resulting in increased efficiency and improved product quality. • Conducted rigorous testing and evaluation of prototypes, ensuring compliance with industry standards and regulations, and making key recommendations for improvement.
Education
West Bengal University of Technology, Kolkata
Computer Science & Engineering, B.Tech•  July 2009 - June 2013
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Skills
erjagabandhu has not updated skills details yet.