Elizabeth Mogopodi

Business Transformation Manager

ArcelorMittal South Africa•  February 2008 - Present

Business Transformation Manager: • Streamlined business processes by identifying inefficiencies and implementing targeted solutions. • Increased overall productivity with effective project management and strategic planning. • Spearheaded organizational change by conducting thorough analyses of operational structures and recommending improvements. • Optimized resource allocation for maximum efficiency, reallocating budgets and personnel as needed to achieve desired outcomes. • Developed comprehensive training programs to enhance employee skills and improve overall performance levels within the organization. • Led cross-functional teams in executing critical projects, fostering collaboration among diverse stakeholders. • Facilitated communication between departments, ensuring alignment on project objectives and requirements. • Identified opportunities for cost savings through process optimization, reducing overhead expenses without compromising quality or service levels. • Improved customer satisfaction rates by analyzing feedback data and implementing targeted initiatives aimed at addressing key areas of concern. • Introduced new technologies to streamline operations, resulting in increased efficiency and improved workflows across the organization. • Conducted root cause analyses to identify underlying issues impacting business performance, developing actionable insights for resolution. • Mentored junior team members, providing guidance on best practices for managing complex projects successfully from inception through completion. • Championed a culture of continuous improvement within the organization by promoting learning opportunities and encouraging open dialogue among employees about challenges faced in their work. • Established successful partnerships with external organizations to foster collaboration and drive mutually beneficial outcomes. • Ensured regulatory compliance by staying abreast of industry trends and emerging legislation related to the company's operations. • Developed tools for monitoring project progress that enabled timely adjustments when necessary. • Resolved conflicts within teams effectively so as to maintain a harmonious work environment and achieve organizational goals. • Evaluated business performance regularly, making data-driven recommendations for improvements in strategic planning and execution. • Maintained overall safe work environment with employee training programs and enforcement of safety procedures. • Optimized customer experience by delivering superior services and effectively troubleshooting issues. • Collected, arranged, and input information into database system. • Evaluated customer needs and feedback to drive product and service improvements. • Gathered, organized and input information into digital database. • Educated staff on organizational mission and goals to help employees achieve success. • Evaluated staff performance and provided coaching to address inefficiencies. • Frequently inspected production area to verify proper equipment operation. • Conducted regular reviews of operations and identified areas for improvement. • Developed effective improvement plans in alignment with goals and specifications. • Helped meet changing demands by recommending improvements to business systems or procedures. • Generated reports detailing findings and recommendations. • Developed and updated tracking spreadsheets for process monitoring and reporting. • Created and managed project plans, timelines and budgets. • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials. • Maintained database systems to track and analyze operational data. • Devised and implemented processes and procedures to streamline operations. • Observed packing operations to verify conformance to specifications. • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. • Supported creation of detailed, technical financial models to value potential acquisition targets.

University of North West

Operations Research , M.Sc•  January 2024 - Present

MBA in Leadership and Economic Sustainability