Elemer Gazda

Network Engineer

Leidos•  February 2022 - Present

⮚ Creating and maintaining python scripts using PyCharm/GitLab to deploy settings across the networking infrastructure. ⮚ Making sure all settings already/being deployed are according to requirements. ⮚ Implementing and troubleshooting air gapped network infrastructure ⮚ Configuring VLANS, trunking, switchport, VRFs, firewall rules ⮚ Provisioning firewall rules, VRFs, VLANs ⮚ Adhering to strict change procedures

3rd Line Support Technician

Medhurst•  January 2018 - February 2022

⮚ Setup, configure and maintain the company’s “datto RMM monitoring” tool to monitor various servers, switches, firewalls, and other network equipment. ⮚ Implementing a new device monitoring software for the company to use (ConnectWise Automate) ⮚ Responsible for resolving tickets escalated by the 1st/2nd line support technicians. ⮚ Resolving escalated helpdesk incidents where possible or escalating them to the appropriate department/technician ⮚ Troubleshoot software and hardware failures of laptops, desktops, phones, and servers. ⮚ Developing custom sensors for the “datto RMM monitoring” tool with PowerShell scripts ⮚ Developing various PowerShell scripts to ease, automate or enrich the administration of the customer’s IT infrastructure with on-premises or Office365 PowerShell scripts. ⮚ Setup, configuration, and maintenance of Windows Servers (Windows Server 2008 - 2019) ⮚ Virtual server’s configuration, deployment, and maintenance with Hyper-V manager ⮚ vmware, vSphere infrastructure maintenance Was responsible for regular and ad-hoc site visits to customer sites, to perform planned maintenance or emergency infrastructure downtime.

2nd Line Support Technician

Saphire Computers•  June 2014 - December 2017

⮚ Resolving helpdesk incidents on the call where possible or escalating them to the appropriate department/technician ⮚ Troubleshoot software and hardware failures of laptops, desktops, phones, and servers. ⮚ Setup, configuring and maintaining the company’s “PRTG network monitoring” tool to monitor various servers, switches, firewalls, and other network equipment. ⮚ Developing custom sensors for the “PRTG network monitoring” tool with PowerShell scripts or Visual Basic applications ⮚ Developing various PowerShell scripts to ease, automate or enrich the administration of the customer’s IT infrastructure with on-premises or Office365 PowerShell scripts. ⮚ Setup, configuration, and maintenance of Windows Servers (Windows Server 2008, 2012, 2012 R2 and 2016) ⮚ Virtual server’s configuration, deployment, and maintenance with Hyper-V manager ⮚ Creating reports using Crystal reports from the SQL database of the company’s in-house CRM software Was responsible for regular and ad-hoc site visits to customer sites, to perform planned maintenance or emergency infrastructure downtime.

Highbury College

Cisco Certified Network Associate, BE•  September 2012 - April 2014

Cisco Certified Network Associate course