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Work Experience
Corporate IT Engineer
Assurance•  August 2021 - July 2024
Designed and deployed DLP policies for Outlook, SharePoint, and Microsoft Teams. Managed legal holds with eDiscovery cases. Developed a communication compliance program. Deployed Conditional Access policies. Utilized role-based access controls. Integrated Applications into Azure AD and Entra ID. Managed and updated Certificates and passwords. Enabled serverless automation within Azure. Developed and deployed code for Azure AD configurations. Integrated logging sources into Datadog. Built a customized provisioning package for Windows 10.
Client System Engineer / ITSM Configuration Analyst
HomeStreet Bank•  August 2015 - August 2021
Managed all on-premises SharePoint sites. Developed, configured, and administered ISM SQL-based SaaS application. Oversaw and maintained all GPO settings. Deployed Windows updates and images. Automated new hire account creation and employee separations. Managed access to banking applications, Exchange, Active Directory, and file shares. Built reports using SQL and Visual Studio.
Helpdesk Technician II
HomeStreet Bank•  February 2015 - August 2015
Provided phone support for enterprise applications and technical issues. Utilized PowerShell scripting for Active Directory and Exchange commands. Contributed to knowledge base in ISM.
Tech Support Engineer
Zulily•  June 2013 - February 2015
Improved server monitoring. Automated domain account creation and separations using PowerShell. Managed access to systems using active directory. Provided application support for Google Suite, SAP, and Microsoft Office.
Education
EDMONDS COLLEGE
Computer Science, Computer Science•  April 2024 - December 2024
HUMBOLDT STATE UNIVERSITY
Bachelor of Science in Business Administration with a minor in Computer Information Systems•  January 2005 - January 2008
UNIVERSITY OF OREGON
Business Administration and Computer Information Systems•  January 2003 - January 2005