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Work Experience
Service Specialist
Save on Foods• June 2022 - Present
• Working part-time in a customer-oriented e-commerce delivery system with a focus on delivering groceries promptly to the customers.
Business Technology Analyst
Deloitte• August 2018 - November 2020
• Collaborated with a global finance transformation team to implement Oracle ARCS for account transaction matching across multiple regions for clients of a transportation company. • Developed automation scripts using Batch scripting for the project, resulting in a ~40% reduction of manual tasks by automating data load and auto-matching process for all markets. • Handled the technical aspects of ARCS and was in direct contact with the clients for business requirements and implementation of the application to reduce revenue leakage. • Maintained strong relationships with clients, earning their trust and loyalty by delivering high-quality work and exceptional customer service. • Contributed to the development of internal training programs and knowledge-sharing initiatives, helping to build a culture of continuous learning and professional development within the organization.
Education
Douglas College
Computer Information Systems, Post-Baccalaureate Diploma: Data Analytics• January 2021 - December 2022
Key Projects: • Clover, Finance Management Application using Django. o Clover is a Finance Management Application created for beginners for helping them start with their finances: mainly Assets, Liabilities, Cash Flow and Budgeting. \ • Video, Speech & Textual Emotion Detection, Python and Machine Learning Algorithms o Emotion Detection implementation for video, audio and textual data using various python libraries/frameworks such as Deep Face and various machine learning algorithms such as Classification algorithms. • Impact of COVID'19 on Canadian Mental Health, Tableau and Excel o This visualization project was developed using the dataset “Crowdsourcing Impacts of COVID-19 on Canadians' Mental Health Public Use Microdata File” and created to showcase the impact of COVID per different gender, age group and location.
UC College, Aluva
Computer Science, BS• July 2015 - March 2018
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