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Work Experience
Software Engineer
CRMNEXT•  September 2020 - May 2021
• Designed product UI (web and mobile) on a SaaS platform for 50+ clients to secure deals worth $37 million for 4 years • Enforced Email Syndication and Zoom Integration using web meeting SDK to increase customer reach by more than 20 million • Implemented 100+ Dashboards for factors namely 'customers by age' and 'sales by area' by utilizing Power BI to help clients increase/decrease the supply of products, increasing sales by more than 75% • Simplified client’s tasks by 80% of putting down 100k+ customer-related data by developing an OCR algorithm (Tesseract) that wield Vision API to auto-populate text from Government issued ID to a form • Capitalized Stored Procedures to generate drill-down Reports (by country/state/city) thus reducing turnaround time by 75% • Manufactured Recommendation System on Python web server, increased business potential by 40% and lead conversion by 25% • Fabricated a web-based application that can filter and retrieve customer and sales-related data using SQL for 2x faster access
Software Engineer
Jewel Star•  April 2020 - June 2020
• Customized website design by adding 50+ features (search, G-maps etc.) for better UX, escalating visitor count by 20k every month • Collaborated with a team of 10 front-end and back-end developers and deployed a feature to monitor an individual’s performance graphically using interactive Highcharts leading to a 60% increase in the company sales • Optimized the application for cross-browser compatibility using react-app-polyfill and observed a 40% increase in performance • Created, tested and maintained an android chatbot for users to solve issues 90% faster and increase customer satisfaction by 5x
Education
University of Southern California (USC), Los Angeles
Computer Science, MS•  January 2022 - Present
Relevant Coursework: • CSCI 570 : Analysis of Algorithms • CSCI 585 : Database Systems • CSCI 571 : Web Technologies • CSCI 530 : Security Systems
Mukesh Patel School of Technology Management and Engineering
Computer Science, BS•  June 2015 - August 2021
Grade: 3.7/4 (Deans Merit List)Grade: 3.7/4 (Deans Merit List) Activities and societies: - • Event Manager of SATTVA (College Fest) • TAQNEEQ (Innovative Project Competition) • Polarizer (Poster Competition) • Industrial Visit (L&T) - industry rules, regulations and professionalism • Participated in various coding challenges and hackathons • Research Assistant for a quarter (Fake News Detection) • Grader - Database Systems, Advanced Image Processing • Scheduled sessions during exams for classmates - (Data Structures, Algorithms and AI and ML) • Charity Volunteer - Smile Foundation Relevant Coursework: 1. Data Structures 2. Artificial Intelligence 3. Machine Learning
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