Amit Dubey

Technical Support Engineer(SQL)

AurigaIT Solutions Pvt. Ltd.•  September 2022 - Present•  New Delhi, India

Database Management and Integration: Efficiently managed and maintained multiple databases, ensuring data integrity and availability for a team of Traffic Management System (TMS) professionals. Technical Troubleshooting: Successfully handled DB integration, reinstallation, maintenance, and troubleshooting requests, achieving a 95% resolution rate within the first 24 hours. Data Analysis and Insights: Utilized SQL to manipulate large datasets and provide insights, leading to more accurate analysis and decision-making processes. Dashboard Analysis: Analyzed and interpreted data from dashboards to identify outliers, significantly reducing the number of support tickets and improving response times. Project Deployment: Deployed at NHAI-HQ Delhi for the TMCC Project, demonstrating the ability to adapt and excel in new environments.