Dinesh A

Cloud Engineer

Tata Consultancy Services•  April 2021 - Present

• Certified as AWS Solution Architect – Associate • Overall 2 years of experience in Contact Center Solutions (Amazon Connect) • Having experience in developing efficient and high-performance contact flows (both call and chat) in Amazon Connect • Having working experience in integrating multiple AWS Services for IVR self-service development • Good Knowledge in CI/CD Tools like Bitbucket, Jenkins, Docker and Jira • Having experience in Linux Servers and Scripting • Excellent team skills – communication, organization, facilitation and collaboration