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Work Experience
Software Engineer
Globant•  July 2024 - Present•  Colombia
Assigned to the Royal Caribbean Group account, where I successfully navigate a sea of technical and project management challenges: - Ticket Triage: Prioritize and resolve issues efficiently using ServiceNow. - Postman: Ensure APIs are impeccable and functional. - SQL: Skillfully manipulate data for informed decision-making. - Scrum: Implement agile methodologies for efficient workflow. - Automation: Develop testing strategies that guarantee continuous qualit
Tech Support
Sutherland Global Services•  October 2018 - October 2022•  Colombia
Education
Politécnico Grancolombiano - Institución Universitaria
Computer Science & Engineering, BS