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Work Experience
Salesforce Developer
accenture•  November 2022 - December 2023•  Hyderabad, Telangana, INDIA
- Assist in the design and development of Salesforce CRM solutions under the guidance of senior developers. - Participate in the testing phase to ensure the reliability and functionality of Salesforce implementations. - Provide support for Salesforce CRM, including troubleshooting issues and contributing to problem resolution. - Collaborate closely with senior developers and team members to implement effective Salesforce solutions. - Engage in continuous learning to enhance technical skills and stay updated with the latest Salesforce features and best practices.
Salesforce Administrator
accenture•  August 2021 - October 2022•  Hyderabad, Telangana, INDIA
- Collaborated with stakeholders to define KPIs that were aligned with business objectives. - Analyzed Salesforce data using reports and dashboards for a comprehensive assessment. - Led a team to develop automation solutions using Salesforce Flow and Apex. - Optimized Salesforce configurations to improve data accuracy and user experience. - Assisted in creating and implementing process improvement plans within Salesforce. - Documented Salesforce procedures and technical specifications to enhance system efficiency. - Provided ad-hoc recommendations for continuous improvements in Salesforce applications and integrations.
Salesforce Intern
SmartBridge•  May 2021 - July 2021•  Hyderabad, Telangana, INDIA
Worked as a Salesforce intern, performing administrative tasks such as optimizing workflows, creating custom objects, developing Flows, and designing dashboards to enhance business operations.
Education
University of Texas at Dallas, Richardson
Information Technology, MS•  January 2024 - Present•  GPA: 4
Relevant Coursework: OOPS with Python, RDBMS, Cloud Computing, Data Warehousing, Data Visualization