Dhananjai Govind

Tools Engineer - Splunk Administrator

Tata Consultancy Services•  March 2023 - January 2024

1. Collaborated with 8 cross-functional teams on Azure-based projects and contributed multiple innovative ideas to internal knowledge-sharing platforms 2. Led 1 high-criticality client call weekly, maintaining 90% customer satisfaction and successfully resolved multiple critical issues within tight timeframes. 3. Achieved 60% project completion ahead of schedule, resulting in an increase in customer satisfaction and a significant improvement in project efficiency for a key US-based client. 4. Demonstrated proficiency in Shell scripting, Splunk, BitBucket, Jenkins, Puppet, SQL, Terraform, Microservices, and Agile methodology.

System Engineer

Tata Consultancy Services•  July 2022 - March 2023

1. Implemented 12 successful deployments using continuous integration and continuous deployment (CI/CD) methodologies in Cloud object storage. 2. Led security compliance efforts for 60 security audits in alignment with CIS Benchmarks ensuring robust security practices and standards were met. 3. Spearheaded the creation and maintenance of 15 project-specific Analytical Dashboards to enable data-driven decision-making and enhance project performance. 4. Demonstrated proficiency in utilizing Ansible, Python, and Linux as the primary technical stacks, concurrently collaborating with Git for efficient version control and collaboration.

Technical Consultant intern

HighRadius•  May 2021 - June 2022

1. Developed and executed a robust collections model for the Order to Cash cycle, led a 3-member User Acceptance Team for key project components such as the Auto-correspondence feature, API testing, Database configuration utilizing SQL, and analytics performed with MS Excel. 2. Automated multiple manual work processes, and decreased task completion time by 5% while improving team productivity by 25% through automation. 3. Produced a comprehensive project report, achieving an outstanding 9.0/10.0 SGPA rating from the Company, demonstrating exceptional project management skills and deliverable quality.

Operations Intern and Data Specialist intern

Rho AI - Forage ai•  October 2020 - January 2021

1. Collaborated with clients to design and develop customized reports utilizing Notion and Basecamp, ensuring 99% accuracy in report alignment with client needs. 2. Drove end-to-end data collection, validation, and analysis processes using advanced MS Excel, achieving 95% data accuracy through meticulous validation. 3. Held a direct reporting line to the CFO and CMO as the lead analyst responsible for analyzing data from 5 clients and 2 internal teams, facilitating strategic decision-making, and driving business growth.