deepjyoti das
@deepdas686
Badges
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Work Experience
Team Leader, Operations/Transaction Risk Analyst
Vedantu Innovations•  November 2019 - Present•  Bangalore
Data Analysis and Visualization, Team Leadership and Scheduling, Fraud Detection and Prevention, Operational Management, Quality Assurance
Senior Customer Service Associate
Groupon•  December 2017 - August 2019•  Bangalore
Enhanced customer satisfaction, Escalation Specialist, Conducted risk assessments
Player Support Associate
Hipower Support Private Limited•  September 2015 - November 2017•  Bangalore
Assisted players of Clash Royale, Maintained player records in Salesforce CRM
Customer Relationship Officer
Hinduja Global Solutions (HGS)•  June 2014 - August 2015•  Bangalore
Onboarded customers for Airtel broadband services, Managed client communications
Education
Global Academy of Technology
B.E. in Mechanical Engineering•  August 2008 - June 2012
