Daniel Kelly
@dck78
My Resume
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Work Experience
Lead Server
Silverado Resort•  May 2024 - Present•  Napa, CA
Coordinated a team of servers to ensure efficient service delivery in a high-volume environment while delegating tasks, monitoring service quality, and addressing customer needs promptly. Trained new staff on service protocols, menu knowledge, and customer service skills to maintain high standards. Collaborated with kitchen and bar teams to streamline service and enhance guest experience.
Risk and Wellness Manager
ZBT Fraternity, Case Western•  March 2022 - November 2023•  Cleveland, OH
Served on the executive committee to promote safety and wellness for fraternity members through proactive risk management and health initiatives. Collaborated with committee members to plan and oversee events, ensuring compliance with safety guidelines and fraternity policies. Identified potential risks in event planning and implemented preventive measures to maintain a secure environment for all participants, while providing resources and support for members' mental and physical wellness, fostering a culture of safety and care within the fraternity.
Education
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