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Work Experience
Head of Service Engineering
Bumble•  November 2022 - December 2023
Leading cross-functional teams of about 10 engineers, composed of Developers, DBAs, Release and Systems Engineers. Managing the department's portfolio: tracking performance, facilitating progress, aligning priorities with other departments. Driving the development of policies and strategies for the availability and maintenance of services and components. Owning the global on-prem and cloud infrastructure availability, operability, recoverability and evolution. Enabling collaboration in the team. Championing technical part of security compliances: PCI-DSS, SOX, GDPR. In this role, I've also worked on assessing and selecting the primary public cloud provider.
Senior Manager
ServiceNow•  October 2017 - November 2022
Overseeing the team responsible for architecting, building and managing global cloud infrastructure systems that are the heart of ServiceNow. Provide technical leadership to the Systems Engineering team, interfacing with engineering and development teams on new systems and enhancements of existing systems. Responsible for recruiting, team development and creation of key performance metrics. The accomplishment I’m most proud of in this role was building a successful team from scratch in Ireland.
Education
University of Padua
Computer Science & Engineering, ME•  October 1992 - July 2002