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Consultant
Sentient Technologies• October 2023 - April 2024• Trivandrum
Handling B2B business for US clients in the health insurance sector. Acquire deep knowledge of the health insurance industry, including regulatory compliance (such as HIPAA), product intricacies, market dynamics, and customer preferences. Stay updated with industry trends, changes in policies, and emerging technologies to offer relevant and competitive solutions to clients. Provide excellent customer service tailored to the needs of US clients, including prompt responses to inquiries, assistance with claims processing, and addressing any concerns or issues swiftly. Foster strong relationships with clients by demonstrating reliability, professionalism, and a commitment to their success, which can lead to long-term partnerships and business growth.
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