Garrett Cypher

Shift Lead Manager

Carruth Cellars•  February 2019 - Present

Ensure all tasks are completed by team, conduct nightly inventory checks & performance reviews of staff, oversee all WineWorks closing paperwork. Encourage best practices for engaging with customers and handle any customer service issues that may arise.

Tasting Room Associate

Carruth Cellars•  October 2016 - February 2019

Responsible for providing in-depth wine tastings with exclusive knowledge of Carruth Cellar’s wine and wine from around the world.

Account Development Representative

ServiceNow•  September 2015 - September 2016

Drove $2.7 million in pipeline and secured $540,000 in new revenue from mid-market and commercial accounts. Responsible for generating 24 new opportunities per month via inbound and outbound prospecting. Communicate directly with C-suite executives to promote continued development of ServiceNow’s platform for current customers.