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Tim Thomas

United States

@cxq51

Troubleshooting Engineer

Badges

Problem Solving
Java
Python

Certifications

cxq51 has not earned any certificates yet.

Work Experience

  • Enterprise Network Engineer

    F5•  September 2011 - Present

    Enterprise Network Engineer Cloud and Core - Provide Tier-3 support for the Field Services, Network Support, Consulting and Training organizations. - Provide support for the entire F5 product line, and all versions of software code and hardware. Mentor other F5 technical groups. - Demonstrate defects and undesirable product behavior to Product Development and request improvements.

  • Senior Network Support Engineer

    F5•  October 2006 - September 2011

    - Work directly with customers in resolving issues with F5 products. - Authored "DNSSEC and the GTM", on F5 University. -Reproduce customer issues in-house and analyze network captures from customer's equipment

Education

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