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Work Experience
Business Development Associate
BYJU’S ed-tech company•  January 2020 - December 2021•  Banglore
Analyzed sales and customer engagement data to identify trends, contributing to a 15% increase in customer retention. Collaborated with the data science team to refine data collection methods, improving the accuracy of customer insights by 20%. Utilized CRM and analytics tools like Google Analytics to monitor performance metrics, enhancing data-driven decision-making processes.
Business Development Associate
BYJU’S ed-tech company•  January 2020 - December 2021•  Bangalore
Analyzed sales and customer engagement data to identify trends, contributing to a 15% increase in customer retention. Collaborated with the data science team to refine data collection methods, improving the accuracy of customer insights by 20%. Utilized CRM and analytics tools like Google Analytics to monitor performance metrics, enhancing data-driven decision-making processes.
Education
Cleveland State University
Computer Information Systems, M.S, Information Systems•  August 2022 - Present•  GPA: 3.55
Modern Database Design and Implementation, Data Mining, Enterprise Database, Introduction to Business Analytics, Applied Business Analytics.
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